High availability and disaster recovery
High availability
Ping Identity provides high availability (HA) to PingOne Advanced Identity Cloud by:
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Deploying Google Kubernetes Engine (GKE) clusters across multiple availability zones (AZs) within a region to create regional redundancy. In the event of physical hardware failure within a particular zone, workloads are automatically redistributed to other zones.
For a full list of supported regions, learn more in Data residency. -
We monitor your environments and appropriately scale each one to meet expected demands.
Disaster recovery
Ping Identity provides disaster recovery (DR) to PingOne Advanced Identity Cloud by:
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(All data regions) Taking hourly backups of data stored within each region. In the event of data corruption, you can restore the datastore and its associated configuration to any point within the 30-day retention period. The available restore points are determined by the hourly backup schedule, which defines the recovery point objective (RPO). Learn more in Comparison of environment characteristics.
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Backing up data to a different region. In case of a major outage in a particular region, Ping Identity can restore service in a backup region. For details about the availability of backup in specific data regions, learn more in Regions.